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Refund Policy

Refund Policy

Last Updated: [08/06/2023]

1. Introduction

Welcome to IPTV Service (“we,” “us,” or “our”). This Refund Policy outlines the terms and conditions under which refunds are provided for purchases made on our website [https://deutscheiptv.pro/] or through our services. By making a purchase, you agree to this refund policy.

2. Refund Period

We offer a refund period of 7 days from the date of purchase. If you are dissatisfied with your purchase for any reason, you may request a refund within this timeframe.

3. Eligibility for Refund

We may offer refunds under the following circumstances within the 7-day refund period:

  • Product/Service Defects: If the product or service you purchased is defective or not as described, you may be eligible for a refund.

  • Cancellation within Cooling-Off Period: If you cancel your purchase within the 7-day period, a full or partial refund may be provided.

  • Unauthorized Transactions: If there is an unauthorized transaction on your account, please contact us immediately for a refund.

4. Exclusions from Refund

Refunds may not be provided in the following situations:

  • Change of Mind: We do not typically offer refunds for a change of mind or dissatisfaction with the product or service.

  • Violations of Terms: Refunds will not be provided if there is a violation of our terms of service.

5. How to Request a Refund

To request a refund within the 7-day period, please contact our customer support team at [your email address or contact form link]. Include your order number, the reason for the refund request, and any supporting documentation.

6. Refund Processing Time

Refunds will be processed within 7 days of approval. The processing time may vary depending on the payment method and financial institution.

7. Chargebacks

Initiating a chargeback without first attempting to resolve the issue with us may result in the suspension or termination of your account.

8. Changes to this Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at WhatsApp : https://wa.me/441733833418  or email : [email protected]